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surat999 App / Sports
LIVE LOBBY

surat999 — Slots, Live Tables and Cricket Betting in One Account

Fund your account with bKash or Bank Transfer and move straight into the lobby — slots from PG Soft, live dealer tables, and cricket sportsbook markets are all one tap away. Access is subject to your local law and eligible regions.

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CONTENT / 01

From Slot ThunderSpin to Football HatTrick

Slot ThunderSpin and Football HatTrick represent two different styles of play available in the same account. Slot ThunderSpin is a high-frequency slot format where rounds resolve quickly — useful if you have a short session window and want multiple outcomes in a sitting.

  • Slot ThunderSpin

    Slot ThunderSpin is a fast-round slot title available to logged-in accounts. Round results are recorded in your wallet transaction history. RTP is shown only where the provider publishes it in the game info panel — open the panel before your session to check what detail is available for this title specifically.

  • Football HatTrick

    Football HatTrick runs a sports-themed slot format structured around football scoring stages. It is playable in-browser on both Android and iOS.

  • Nagad Powerpay

    Nagad Powerpay is a locally-themed slot title in the surat999 catalogue. Its design references local mobile payment context in its visual style. The title runs in the standard browser environment and is accessible from your account once your wallet is funded. Session history ties to your account wallet the same as any other title.

LOBBY FIRST LOOK

Switch Between Cricket Betting and Slot Rooms

The surat999 lobby is organised so you do not have to hunt. Cricket markets — IPL, BPL and international fixtures — sit in the sportsbook tab, while slot rooms from studios including Microgaming, PG Soft and CQ9 are one scroll below. To move between the two areas, tap the tab label at the top of the lobby — the page reloads that section without logging you out or resetting any open selections.

  • Cricket Score Chase

    Cricket Score Chase is a slot-format game built around cricket scoring mechanics. It sits in the sports-themed slot section and is available to funded accounts. RTP information is shown only where the provider exposes it in the game panel — check the info tab inside the title itself before you start a session.

  • Crash Thunder

    Crash Thunder runs on a multiplier-climb format where you decide when to exit the round. It is one of the faster-paced titles in the lobby and runs across mobile and desktop without a separate download. Session history is logged to your account wallet page so you can review each round after the fact.

  • Blackjack Nights

    Blackjack Nights is the live dealer blackjack table available in the live casino section. Multiple seat positions are typically open during evening hours. The table interface shows your account balance in BDT alongside the live dealer feed, keeping your local currency context visible throughout every hand.

DISCOVER / 01

Choose your game

Full lobby
GAME NETWORK
Microgaming
CQ9
Bigtime Gaming
PG Soft
CONTENT / 04

surat999 lobby studios

The surat999 lobby carries content from Microgaming, CQ9, Bigtime Gaming, PG Soft. To check the studio, rules or features of one specific game, open that game card or the published information panel.

  • Microgaming

  • CQ9

  • Bigtime Gaming

  • PG Soft

ACCOUNT HELP

Get Support for Your surat999 Account

If you hit a problem with a deposit, a withdrawal or account access, the support team is reachable through the routes shown in the Help section of your account. We keep the contact paths visible after login so you do not have to search for them mid-session. When contacting support, having your account username and the date and time of the transaction in question ready will help the team locate the record faster. For account access issues specifically, the verification step required to confirm your identity is described on the same Help page, so review that before submitting your request. Response handling follows the order in which queries arrive, and you can track whether your message has been received through the confirmation shown after submission.

  • Wallet and Deposit Help

    For bKash deposits or Bank Transfer confirmations that have not updated your balance, contact support through the Help tab in your account. Have your payment reference number ready — the one your bKash app or bank generated at the time of the transfer. That reference lets the team locate and verify the transaction without delay.

  • Account Access Support

    If your login is not completing, use the account recovery option on the login screen before raising a support ticket.

  • Game and Lobby Queries

    For questions about a specific game title — whether a round result is recorded correctly or whether a studio's title is available in your region — open the game info panel first. It shows the studio name and disclosed information.

LOCAL PAYMENTS

Deposit via bKash or Bank Transfer

bKash and Bank Transfer are the two configured local payment routes on surat999. To start a deposit, open the Deposit section of your account wallet — it shows the available methods with the fields specific to each one. After submitting a deposit request, the wallet screen will show a pending status until the transaction is confirmed. If the status does not update within the time indicated on the deposit screen, note the reference number displayed at the point of submission before contacting support — this reference allows the team to trace the transaction on their end. For Bank Transfer specifically, ensure the transfer remark or note field matches exactly what the deposit screen instructs, because a mismatch in that field is a common cause of delayed confirmation.

  • bKash

    bKash is the primary local payment route. Open the Deposit tab, select bKash, enter your registered number and confirm through the bKash app.

  • Bank Transfer

    Bank Transfer deposits use the account details shown on your deposit screen. Copy the reference code shown there into the transfer remarks field — this links the incoming transfer to your surat999 wallet. Without the reference, manual matching takes longer. After sending, you can track the status in your wallet transaction history.

  • Nagad

    Nagad is a local mobile wallet option available to eligible accounts. When Nagad is active on your deposit screen, the process follows the same flow as bKash — enter your Nagad number, confirm in the Nagad app and note the referenc

  • Rocket

    Rocket is a Dutch-Bangla Bank mobile wallet supported as an additional local payment option. Where available, the deposit screen shows Rocket alongside the other methods. Use the transaction reference the Rocket app provides as confirmation.

bKash Bangladesh payment context Nagad Bangladesh payment context Rocket Bangladesh payment context
Banking
MOBILE ACCESS

Open the Lobby From Any Mobile Device

The surat999 lobby is built to run in the mobile browser — no separate download is needed. On Android, open your preferred browser, navigate to surat999 and log in; the lobby loads in the same layout as desktop, scaled for a smaller screen. On iOS, the same browser path works without any configuration change.

  • Browser-Based Access

    No download is required. Open surat999 in any mobile browser — Chrome, Firefox or the default Samsung browser on Android all work. The lobby detects your screen size and adjusts the layout.

  • Home Screen Shortcut

    Use your browser's Add to Home Screen option to create a shortcut on your device. On Android with Chrome, tap the three-dot menu and select Add to Home Screen. On iOS Safari, tap the share icon and choose Add to Home Screen.

  • Device Continuity

    Your account session and wallet balance follow you across devices. Start a session on your phone, then open the same account on a desktop later — the balance, transaction history and open lobby position are the same.

CONTENT / 03

Open the Lobby From Any Mobile Device

The surat999 lobby is built to run in the mobile browser — no separate download is needed. On Android, open your preferred browser, navigate to surat999 and log in; the lobby loads in the same layout as desktop, scaled for a smaller screen. On iOS, the same browser path works without any configuration change.

  • Browser-Based Access

    No download is required. Open surat999 in any mobile browser — Chrome, Firefox or the default Samsung browser on Android all work. The lobby detects your screen size and adjusts the layout.

  • Home Screen Shortcut

    Use your browser's Add to Home Screen option to create a shortcut on your device. On Android with Chrome, tap the three-dot menu and select Add to Home Screen. On iOS Safari, tap the share icon and choose Add to Home Screen.

  • Device Continuity

    Your account session and wallet balance follow you across devices. Start a session on your phone, then open the same account on a desktop later — the balance, transaction history and open lobby position are the same.

ACCOUNT PATH

From Account Setup to First Deposit in Three Steps

The account creation flow on surat999 is structured around three points: registration, wallet funding and lobby access. On the registration screen, you provide the fields shown there — email address, password and any verification step required. Once registration is complete, the second step is opening the wallet and selecting a deposit method. The wallet will guide you through the fields required for the method you choose, and you should complete each field exactly as prompted to avoid processing delays. The third step is returning to the lobby after the deposit is confirmed, at which point the full range of sections becomes accessible. If any step presents an error message, the message itself will indicate which field or action needs attention before you can continue.

  1. Step 1 — Create Your Account

    Open the account registration page and fill in the fields shown: email address, chosen password and any identity step the form requires. Check your email inbox for the confirmation message and follow the link inside it. Once confirmed, you arrive at the authenticated home screen with your empty account wallet ready to fund.

  2. Step 2 — Fund Your Wallet

    Open the Deposit tab on your account screen. Select bKash or Bank Transfer and follow the fields for that method. For bKash, confirm the transaction in your app and note the reference.

  3. Step 3 — Enter the Lobby

    With a funded balance, open the sportsbook for cricket markets or head to the slots section to start a game session. Your wallet balance is visible at the top of each section. Session results are logged to your transaction history in real time.

MEMBER DESK / 06

Offers, support and account controls

01

Game lobby

02

Payment guide

03

Support

ACCOUNT DESK

Account information

Review current account information after signing in.

Login
TRUST / 03

How We Handle Your Account and Wallet

surat999 is built for Bangladesh accounts, which means the payment routes, wallet structure and support paths are configured around local use.

  • Local Payment Configuration

    bKash and Bank Transfer are configured as the primary deposit routes because they match how Bangladesh accounts move funds locally. Each deposit route shows its own fields and instructions on the deposit screen. Your transaction reference from either method is the key identifier if any balance discrepancy needs to be checked by the support team.

  • Session Security

    Account sessions are device-linked and expire after a period of inactivity. Accessing your account from a new device may prompt a re-verification step — follow the instructions shown at that point. We do not operate unofficial support channels: all account assistance goes through the Help section inside your logged-in account, not through third-party contacts.

  • Wallet Transaction Records

    Every deposit, withdrawal and game session result is logged permanently to your account transaction history. The record does not clear between sessions. Open the Transaction History tab in your account wallet to review past activity.

  • Regional Access and Eligibility

    Access to the surat999 lobby and its game content depends on local law and eligible regions. We do not make legal eligibility claims on behalf of users.

Learn more →
PLAYER INDEX / 07

Common Account and Wallet Terms Explained

New accounts sometimes encounter terms in the wallet and deposit screens that are not immediately clear. This section covers the most common ones so you know what you are looking at before you proceed with a transaction or account action.

Player guide and glossary

  • What is a transaction reference and why do I need it?

    A transaction reference is a unique code generated by your payment app — bKash, Nagad or your bank — when you complete a transfer. It identifies that specific transaction on the payment network.

  • What does account wallet mean on this site?

    Your account wallet is the balance section inside your surat999 account. It shows your current available balance, your deposit and withdrawal history, and any account notices that are active. Funds you deposit via bKash or Bank Transfer land here first.

  • What is the difference between a pending and a confirmed deposit?

    A pending deposit means the transaction has been initiated from your payment method but has not yet been matched to your surat999 account wallet. A confirmed deposit means the match is complete and the balance is available.

  • What does eligible regions mean in the account terms?

    Eligible regions refers to locations where access to surat999 and its game content is permitted under local law. The platform is built for Bangladesh, but individual access depends on the specific legal context in your location.

  • What is shown in the game info panel?

    The game info panel is an in-game screen accessible via the information icon on any game title. It shows the studio that supplied the title, the game mechanics summary, and — where the studio has published it — the RTP figure for that title.

  • Why does the deposit method list sometimes change?

    The payment methods shown on your deposit screen reflect current availability on the surat999 platform. Local wallet services such as Nagad and Rocket may not appear in every session if their integration is temporarily inactive. bKash and Bank Transfer are the consistently configured routes.

  • How do I know my session result was recorded correctly?

    Open the Transaction History tab in your account wallet after your session ends. Every game round that affects your balance — wins, losses and feature outcomes — is logged there with a timestamp.

Full glossary
EXPLORE FURTHER / 04

Explore detailed guides

Local lobby check

GAME GUIDE

Explore the surat999 Casino Floor

surat999 casino brings live dealer tables, slot rooms and crash games together. Access the lobby with bKash or Bank Transfer in supported Bangladesh regions

Access MOBILE GUIDE

Open surat999 Through Your Mobile Browser

surat999 mobile access lets you open your account, explore the lobby and check payment routes via browser on any device in supported Bangladesh regions

Access PAYMENT GUIDE

surat999 Banking: Deposits, Withdrawals and Your Account Wallet

surat999 banking covers bKash deposits, Bank Transfer withdrawals and account wallet steps for Bangladesh. Check your account area for limits and route details

Access PLAYER GUIDE

Your surat999 Glossary: Every Key Term in One Place

surat999 glossary covers RTP, house edge, KYC, bKash deposits and more — plain definitions for Bangladesh players managing their account and lobby choices

Access
LOBBY / 02

One mobile lobby, distinct game areas

Cricket Score Chase Sports Cricket Score Chase Access → Blackjack Nights Live Blackjack Nights Access → Nagad Powerpay Slots Nagad Powerpay Access → Football HatTrick Sports Football HatTrick Access → Crash Thunder Slots Crash Thunder Access → Slot ThunderSpin Slots Slot ThunderSpin Access →
QUICK ANSWERS

Frequently asked questions

These are the questions new accounts ask most often when getting started on surat999. Each answer covers the practical step rather than a general description — if you need account-specific guidance beyond what is here, log in and open the Help section where support can work with your actual account detail.

Read FAQ →
How do I make my first deposit using bKash?

Log in to your surat999 account and open the Deposit tab in your account wallet. Select bKash from the method list. Enter the mobile number registered to your bKash account in the field shown.

Can I access surat999 on my mobile phone?

Yes. Open surat999 in your mobile browser — no separate app download is required. The lobby loads in a mobile-scaled layout on both Android and iOS. The bottom navigation bar stays fixed so you can move between slots, live casino and sportsbook without scrolling.

Which game studios are available in the surat999 lobby?

The lobby carries titles from Microgaming, CQ9, Bigtime Gaming and PG Soft. You can filter by studio name on the lobby screen to see only that studio's available titles.

What sports can I bet on in the sportsbook section?

Cricket is the primary sportsbook category — it covers IPL, BPL and international matches. Football markets are also available. The sportsbook tab in the navigation bar shows currently open markets.

How do I withdraw from my account wallet?

Open the Withdrawal section in your account wallet. The screen shows available withdrawal methods and the fields required for each one. For mobile wallet withdrawals, you enter the registered number for the wallet you are withdrawing to. The withdrawal request is logged in your transaction history with a status indicator.

Is Bank Transfer a safe way to deposit on surat999?

Bank Transfer is a configured deposit method on surat999. To link the transfer to your account correctly, you must include the reference code shown on your deposit screen in the transfer remarks field. Without it, the incoming transfer cannot be automatically matched to your wallet. Once matched, it appears in your transaction history.

What should I do if my account login is not working?

Try the account recovery option on the login screen first — it guides you through a password reset using your registered email address. If you complete the recovery flow and access is still not restored, contact support through the Help section.

Where can I see if a game's RTP has been published?

Open the game title and tap or click the information icon — usually an 'i' symbol in the game interface. The info panel that opens shows the studio name, game mechanics summary and, if the provider has disclosed it, the RTP figure.

READY WHEN YOU ARE

surat999 game lobby

Access may be available only where local law permits.

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